Hello, Based on my friend's experience, the Biman Bangladesh London Office was helpful, although the service was unpredictable. Although the staff was professional, the procedure took longer than anticipated when he came in to book tickets and rearrange his travel. For information about baggage regulations and refunds for flights between London and Dhaka, I have found the office to be helpful. For faster support, I thought the response time could be shortened. It seemed to go more smoothly if you called in advance or went during off-peak hours. Although his experience was passable overall, efficiency might be improved.
Editado: 04.02.2025